Privacy Policy

Effective September 2, 2026

Information You Provide

We collect the information you choose to give us when you create an account and use the app, including:

• Account details such as your name and email address.
• Authentication data when you sign in with Apple or Google (we receive a unique identifier and the email you approve).
• People and relationships you add, including their names, key dates (birthdays, anniversaries), notes, “clues,” and gift ideas.
• Any links, text, or content you paste into the app for us to process on your behalf.
• Messages you send us for support or feedback.

You are responsible for the information you record about other people. Only add details you have a legitimate reason to keep, and never share sensitive information you were asked to keep private.

Information Collected Automatically

• Device and app information such as device type, operating system version, app version, and language.
• Usage and diagnostic data, including crash reports and basic analytics used to keep the app stable.
• A device push token if you enable notifications, so we can deliver reminders.

Waitlist Signups

If you join the waitlist on this website, we store the email address you submit, which of the two forms you used, and the domain that referred you, so we can tell you when Seen launches and understand where interest is coming from. We use it for nothing else, we do not sell or share it, and every email we send will include a way to unsubscribe. You can ask us to remove your address at any time by emailing hello@weareseen.app.

How We Use Your Information

We use your information to:

• Provide, maintain, and personalize the app and its reminders.
• Sync your data securely across your sessions and devices.
• Send you notifications and reminders you have asked to receive.
• Process subscriptions, trials, and payments.
• Respond to your support requests and improve the app.
• Detect, prevent, and address fraud, abuse, and security issues.
• Comply with our legal obligations.

We do not sell your personal information, and we do not use the content you store about the people in your life for advertising.

Service Providers We Share Data With

We share limited information with trusted service providers who process it on our behalf under their own privacy commitments:

• Supabase — secure database, authentication, and storage of your account and app data.
• Apple and Google — sign-in, app distribution, and subscription/payment processing through the App Store and Google Play.
• RevenueCat — management of subscriptions and purchase status.
• Expo — delivery of push notifications and app updates.
• Anthropic — AI analysis of the links and notes you choose to analyze, used to generate gift ideas, summaries, and tags. Anthropic processes this content to return results and, per its commercial API terms, does not use it to train its models.

We may also disclose information if required by law, to enforce our Terms of Service, or to protect the rights, safety, and property of our users or the public. If we are involved in a merger or acquisition, your information may be transferred as part of that transaction.

AI-Powered Features

When you choose to analyze a link or note, Seen sends the relevant content — such as the page’s title, description, caption, image URL, and any note you add — to our AI provider (Anthropic) to generate a suggested gift idea, summary, tags, and confidence rating. We send only what is needed to produce the analysis, and analysis only runs when you add a link or ask for it. AI outputs are generated automatically, may be inaccurate or incomplete, and should be reviewed before you rely on them.

Data Retention

We keep your information for as long as your account is active or as needed to provide the app. When you delete your account, we delete or de-identify your personal data within a reasonable period, except where we must retain it to comply with legal obligations, resolve disputes, or enforce our agreements.

Security

We use industry-standard safeguards, including encryption in transit and access controls, to protect your information. Your data is scoped to your account so other users cannot access it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Rights and Choices

Depending on where you live, you may have rights to access, correct, export, or delete your personal information, and to object to or restrict certain processing. You can:

• Edit your profile and the data you store directly in the app.
• Delete your account from Settings, which removes your associated data.
• Turn notifications on or off in Settings or your device settings.
• Contact us at hello@weareseen.app to exercise any privacy right.

If you are in the European Economic Area or United Kingdom (GDPR), our legal bases for processing are performance of our contract with you, your consent, our legitimate interests, and legal compliance. If you are a California resident (CCPA/CPRA), you have the right to know, delete, correct, and to not be discriminated against for exercising your rights; we do not sell or “share” your personal information as those terms are defined by California law.

Children’s Privacy

Seen is not directed to children under 13 (or the minimum age required in your country), and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.

International Users

We operate in Canada and may process and store your information there, in the United States, or in other countries where our service providers operate. These countries may have data protection laws that differ from those in your country.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date and, where appropriate, notify you in the app. Your continued use of the app after changes take effect means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or your data, contact us at hello@weareseen.app.